Cancellation & Refund Policy

The 7-day free trial requires no payment and no card. It ends automatically — there is nothing to cancel and nothing to refund.

You can cancel at any time by emailing ezhuvam@gmail.com from your account email address, or by raising a ticket from Help → Support inside the app. Cancellation stops future billing. Your plan stays active until the end of the paid cycle, after which the account becomes read-only: existing files remain viewable and downloadable, new uploads are paused.

• Duplicate or accidental double charges are refunded in full once verified.
• If a confirmed service fault prevented you from using a paid plan for a substantial part of a billing cycle, we refund that cycle on a pro-rata basis.
• A first paid month cancelled within 7 days of the charge, with minimal usage, is refundable in full.
• Otherwise, part-used billing cycles and consumed storage add-ons are not refundable.

Extra file-sharing storage packs are activated immediately and are valid for their stated period. They are not refundable once storage has been used, except in the duplicate-charge case above.

Email ezhuvam@gmail.com with your account email and the payment reference. We respond within 1 business day. Approved refunds are returned to the original payment method and typically appear within 5–7 business days, depending on your bank.